Finishing up the GLS last week there were many things that stuck with me. (as happens so often at the GLS!)
While Patrick Lencioni and Jim Collins practically gushed over Southwest Airlines – they did so for good reason. It seems the team at Southwest is empowered – from the top down to make good decisions. The communication of ‘the vision’ is so clear throughout the organisation that even the young woman at the boarding gate could make decisions with the same conviction and direction as the CEO.
When boiled down to the simple – is this not the pinnacle of effective leadership? A leader infusing his team with a vision so clear that they live and breathe it? As if it were their own? A mission and direction so clear that I know what my leader would do/say in this situation?
I have experienced this kind of leadership – and I would love to be that kind of leader. I had a conversation with Tom Basson last week, and it inspired me to write out some of my core beliefs for our team. Of course our department has a great mission/vision statement (what we do) – but I was looking for something practical. Something that you could filter a problem through to get an answer. (how we do it)
This is what I came up with: 7 principles that determine how we do what we do.
Technical Arts Team
- We exist to SERVE. We serve the ministries, and the people running the ministries.
- We believe in EXCELLENCE. We expect nothing less from ourselves than the BEST we have to give.
- We believe the DETAILS are important, even the unseen details.
- We LOVE to go the extra mile. We love to make ‘it’ possible.
- We PROTECT, SUPPORT and HONOUR our team members. Both volunteers and staff.
- We will humbly OWN our mistakes, ensuring that we will be BETTER at our jobs today than we were yesterday.
- We learn something new EVERYDAY. We believe in continually educating ourselves, and developing our gifts.
I hope this doesn’t sound like some idealistic theory. In my environment, this is really what I believe the job of a church tech guy is. I’d be interested to hear your comments!